This Privacy Policy explains how Himanshu Bijalwan ("I", "me", "my") collects, uses, discloses and safeguards your information when you visit himanshubijalwan.com (the "Site") or engage my services. I am based in Rishikesh, India, and I respect your privacy and am committed to protecting your personal data. Please read this policy carefully.
1. Information I collect
I collect only the data I need to run this Site and serve clients. This may include:
- Contact form submissions: when you use the form on the Contact page, I collect your name, email address, the service you're interested in, and your message — plus your phone or WhatsApp number and monthly budget if you choose to share them.
- Usage data: pages visited, time on site, referring URLs, approximate location, device and browser type — collected automatically through analytics.
- Communications: the content of emails, WhatsApp messages and calls you send or book with me, retained so I can respond and maintain our working relationship.
2. How I use your information
I process your personal data to:
- Respond to enquiries submitted through the contact form and provide the services you request.
- Reply to you over email or WhatsApp, and manage calls booked through my scheduling tool.
- Understand how the Site is used and improve its content and performance.
- Meet legal, accounting and regulatory obligations.
Under the EU/UK GDPR, my lawful bases for processing are your consent (e.g. contacting me), the performance of a contract (delivering services), and my legitimate interests in operating and improving my business, balanced against your rights.
3. Cookies and analytics
The Site uses cookies and similar technologies to function correctly and to measure traffic through Google Analytics 4 and Google Tag Manager. These tools may set cookies that collect aggregated, largely anonymised usage data. You can refuse or delete cookies through your browser settings; some parts of the Site may not work as intended if you do.
4. Third-party services
I rely on trusted third parties to operate this Site and my business. These currently include:
- WhatsApp — for messages you send me via a wa.me link.
- Calendly — for booking a call through my scheduling link.
- Google Analytics 4 and Google Tag Manager — for site analytics and tag management.
- Cloudflare — as this Site's CDN and security provider, sitting in front of every request.
- My hosting provider — a cPanel server based in India, which stores the Site's files, emails and logs.
Each processes data under its own privacy policy. I do not sell your personal data to anyone.
5. Contact form data
When you submit the contact form, the details you share are emailed to me and recorded in a server log so I can find and reply to your enquiry. I retain this information for as long as needed to answer your query and, where a working relationship follows, for the duration of that engagement plus any period required by law.
6. Data retention
I keep personal data only as long as necessary for the purposes set out above, or as required by applicable laws (for example, tax and accounting rules in India). When data is no longer needed, I securely delete or anonymise it.
7. Data security
I use reasonable technical and organisational measures — encryption in transit (HTTPS via Cloudflare), access controls, and reputable service providers — to protect your data. However, no method of transmission over the internet is completely secure, and I cannot guarantee absolute security.
8. Your rights
Depending on your location, you may have the right to access, correct, update or delete your personal data; to object to or restrict certain processing; to withdraw consent; and to data portability. Residents of the EU/UK have these rights under the GDPR, and Indian residents have corresponding rights under India's Digital Personal Data Protection Act, 2023. To exercise any right, email me at [email protected] and I will respond within the timeframe the law requires.
9. International transfers
Because I use cloud services (including Cloudflare and my email provider), your data may be processed on servers outside your country. Where personal data is transferred internationally, I take steps to ensure it remains protected consistent with this policy and applicable law.
10. Children's privacy
This Site is not directed at children under 16, and I do not knowingly collect their data. If you believe a child has provided personal data, please contact me and I will delete it.
11. Changes to this policy
I may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Material changes will be highlighted on this page.
12. Contact
Questions about this policy or your data? Email me at [email protected], or use the Contact page. I'm based in Rishikesh, India.